Dealing with Road Rage

Jul 09, 2009
Road rage is a term that we’re all familiar with, but as a problem on our highways, it’s one that is not going away.

As a fleet manager, teaching your drivers how to deal with road rage, especially during these hot summer months, can help your team avoid incidents that in the past have led to some pretty terrifying conclusions.

One of the most important rules of the road when it comes to dealing with aggressive drivers is to know that you can’t control any driver’s behavior but your own. It is not being cut off by another driver, or having someone tailgating behind your vehicle that causes road rage as much as how you react that will determine what happens next.

Remind your drivers that they should try to keep their cool and not react as aggressively as the other driver.  Doing so might actually defuse any potential further incidents.

Venting might seem as gratifying as other actions when you’re in the heat of the moment, but encourage your fleet drivers to talk about the driving experience – it is proven to relieve stress and help cut down on a drivers road rage.

In an article posted at, the question is asked, “What if you are the aggressive driver?” The article recommends that you challenge your drivers to analyze their driving styles to find out if they are susceptible to road rage and supply a list of examples that are characteristics of aggressive drivers:

* Tailgating

* Using their horn

* Flashing their headlights

* Changing lanes quickly and often

* Gesturing to other drivers

* Talking on their cell phone

There are thousands of drivers on the road every day and points out that road rage can be triggered by drivers who are driving under the speed limit, skipping turn signals, slowing down early for exits, accelerating unevenly, and hogging lanes.

Sometimes it’s easier said than done, but remind your fleet drivers that they are sharing the road with other motorists, pedestrians, and cyclists and in the end everyone is trying to get from here to there, no matter where they may be headed, safe and sound.

It’s better to keep a watchful eye on the road than to be ready for a confrontation when another driver makes one wrong move on the road.

For a free analysis of your driving style, check out and for the complete article on road rage, click here.

Photo courtesy of yummic00kies under the Creative Commons License