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Top 10 Frequently Asked Questions

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Is there a membership fee associated with the ARCO Business Solutions MasterCard?

The ARCO Business Solutions MasterCard costs just $10 per month for its extensive features.  This fee is waived for customers purchasing 5,000 or more gallons of fuel per month.
What type of fleet card controls do I have with my ARCO Business Solutions MasterCard?

The ARCO Business Solutions MasterCard offers complete control.
  • Set spending and usage limits for each card by day, week or cycle 
  • View real-time account data information online 24/7
  • A variety of comprehensive reports available sorted by exception, driver, vehicle, MPG readings or any of several other options.
  • Restrict purchases during off hours
  • Prevent convenience store purchases by limiting cards to fuel purchases only or purchase at the pump only
How can I prevent unauthorized purchases with the ARCO Business Solutions MasterCard?

The ARCO Business Solutions MasterCard gives you the ability to set limits and control types of purchases for each card.  You can also set prompts to ask for vehicle or driver number and the transaction will not be completed unless the correct number is entered.
Can I access my ARCO Business Solutions MasterCard account online?

Of course! In fact, we encourage our customers to use our website to access and monitor their account, manage their card features, control the security of their cards, and make payments. In addition, customers can access the many reports that are available. Online monthly invoices are free but there is a charge for paper statements.
What kind of reporting will I get with my ARCO Business Solutions MasterCard account?

The ARCO Business Solutions MasterCard offers several comprehensive report options for you to choose from including (but not limited to):
  • Invoice Report 
  • Vehicle Report 
  • Cardholder Activity Report 
  • Miles per Gallon Report 
  • Driver Report 
  • Exception Report 
  • Product Summary Report 
  • Merchant Location Activity Report
How long does it take to process my application and activate my account?

Typically, it takes 2 weeks to process an application if your account is approved.

Apply today for the ARCO Business Solutions MasterCard so we can get the process started!
How does the eFuelman fleet card save me money and are there any discounts?

eFuelman offers up to $.05 cents rebate on every gallon on an ongoing basis.  This is not an introductory offer.  (Industry standards traditionally are limited to for 90 days, certain grades of fuel, and non-transportation.)

Our customers see a reduction in their overall fuel costs by 10% or more.  That’s because our program allows you to set a fleet fueling policy with built-in cost controls – including reports that highlight discrepancies and unauthorized purchases.

Are there any usage fees?

No. The eFuelman card has no set up, card, or monthly fees.
What if my drivers need help in the middle of the night or on a weekend?

eFuelman has a dedicated staff available 24/7/365 days a year.  Our experienced authorization center will keep your drivers fueling and on the road.
Does the eFuelman card have convenient locations for my drivers when they travel outside the city?

Locations: Fuelman has an exclusive low price fueling network with over 30,000 sites across the nation – with locations being close to your business/office.  In addition, there are over 15,000 maintenance merchants, many offer national account pricing for your fleet – no matter the size, waiting to service your vehicles.

Locate a Fuelman site through our easy to use site locator at www.fleetcardsusa.com or wwww.Fuelman.com.  If you need a site to become a Fuelman merchant send a request to siterequests@fleetcor.com TODAY!
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